We offer FREE worldwide shipping. Please note that it typically takes 3 to 5 business days to fulfill your order before it is dispatched. Rest assured, we are doing everything possible to get your order to you as quickly as we can! Once dispatched, estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that holidays, natural disasters, or pandemics may impact delivery times.
Pre-Ordered or Back-Ordered Items
If your order includes a pre-ordered or back-ordered item, we will ship any available items immediately and dispatch the pre-ordered or back-ordered items as soon as they become available. If you order multiple items and receive only part of your order, don’t worry—your remaining items will follow shortly after.
Tracking Your Order
You will receive a confirmation email and/or text message (if you provided a mobile phone number) with a tracking ID and a link to follow your package’s journey. To track your package, visit our Tracking Page. Please allow 1 to 3 business days for tracking information to update.
Wrong Address Disclaimer
It is the buyer’s responsibility to ensure the shipping address entered is correct. We strive to process and ship orders quickly, so there is a limited window to correct an incorrect address. If you believe you provided an incorrect shipping address, contact us immediately at info@spindoctorpickleball.com.
Lost or Stolen Packages
SpinDoctor Pickleball is not responsible for lost or stolen packages. If your tracking information indicates the package was delivered to your address and you have not received it, please report it to your respective shipping carrier using the information provided on our Tracking Page. For further assistance, contact our customer support team at info@spindoctorpickleball.com.
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